Our Product Availability
We have several different levels of product fulfillment services:
1. Ready to Ship (RTS): Products in stock at our US warehouse are usually shipped in a few business days. In cases where we are out of stock, then your item will take longer to import. Once your order inquiry is received, we will confirm product availability and let you know how to pay for your order in full. As soon as full payment is confirmed, we will ship it to you. If payment is not received in a timely manner, your item may be returned to inventory for other customers and your shipment will be delayed.
2. Ready to Import (RTI): Junack products in stock at Japan are normally shipped in a few weeks from Japan. For some items we may ask you to pay a deposit to begin order processing in Japan. As soon as the item is imported, we will contact you to pay the remaining balance if not paid-in-full in advance. The item will ship to you as soon as we confirm that final payment has been made. If you fail to make the final payment in a timely manner after notification, you risk losing your “deposit” and your item will be returned to inventory–NO EXCEPTIONS. In the case that you need special assistance in timing your order, please let us know before ordering. In some cases we may extend the final payment period based on your needs. But we must know before ordering. Express freight service is available at an extra cost. Please notify us at the time of initial order inquiry that you are in need of “Rush” delivery. We will let you know the extra costs for rush delivery within a few days.
3. Ready to Make (RTM) : Junack makes retrofit items when you order. Normally this requires you to supply us with OE parts from your vehicle to create the item. If you cannot provide the OE parts, please consult with us because for some parts we may be able to order directly from the OEM. Due to retrofit manufacturing techniques, RTM could take months to fulfill. We will give you an estimate of time and a cost to order when you place an inquiry, but it is subject to change and not guaranteed. Once we receive your full payment and OE parts, if provided, we will begin the production process. RTM requires payment in full at time of order.
4. Full Custom (FC) : Junack creates items based on your specifications. Please contact us for more information on custom work.